Knowledge management supports the PAPP Key result areas in optimizing its knowledge organisation and supports PAPP in the provision of the best possible services and products to its clients. These can be seen as the two sides of the same coin. If the internal organisation is not functioning well, it is unlikely that good products and services are delivered. And if products and services are not optimally geared towards target audiences, the organisation probably does not have the right processes, structure, knowledge flows, etc. in place.

Knowledge management (KM) is the set of specific actions to develop and foster an optimal knowledge intensive environment, or a so-called knowledge ecosystem
, so that the knowledge (ranging from tacit to explicit) within LRD is used to benefit those who can benefit from it, in a timely manner. This involves the establishment of an internal LRD environment that encourages the systematic creation, storage and use of knowledge in order to deliver specific knowledge products & services, for internal use as well as for external service provision to target audiences (source: Knowledge Management Strategy, LRD, 2015 - 2017).

Information accessibility and transparency is a key step in ensuring that stakeholders are engaged in designing, implementing and adopting plans and policies. While the concept of inclusiveness is well accepted, policy research for agriculture has shown that there is simply a lack of information available publicly for farmers, private sector, researchers and policy makers. The European Union-supported Pacific Agriculture Policy Project (PAPP), implemented by the Land Resources Division of the Pacific Community (SPC) has undertaken a number of initiatives to promote information transparency for the important agriculture sector to  better inform and engage all key stakeholders. The initiatives are:

• Establishment of electronic libraries for agricultural policy information (or “Agriculture Policy Banks”) with an outreach plan and implementation plan to support APB
• Agricultural technical discussion portals - PAFPNet
• Agricultural Knowledge Management scan, analysis and workshops
• Establishing knowledge sharing discussion forums
• Strengthening agricultural information through the use of market information systems
• Agricultural Research and Extension Information inventory

To assist in addressing in all three KRAs, PAPP coordinates ICT, knowledge and communication sharing approaches to support the regional exchange of expertise and information among farmer organisations including associated private sector partners, local and international agencies, governments and other stakeholders.

• Measuring the use, accessibility and popularity of Agriculture Policy Banks (APBs)

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• Periodic Survey Report - Appendices

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• Developing Knowledge Management Capacity for Improved Agriculture Information, Research and Policy Banks Regional Workshop report

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• Report for the Pacific Agriculture Knowledge Management and Policy Bank Workshops

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• Country approach - Report on Knowledge Management Country Support for Samoa

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• SPC LRD Knowledge Management Strategy 2015-2017

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• Information & Communication Management (ICM) Policy and Strategy in the Pacific (2009)

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• Improving production and accessibility of agriultural information through capacity building, networking and partnerships in the South Pacific

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